TIPS FOR INTERVIEWING
The interview process can be stressful for both sides of the table. Everyone has different techniques when it comes to interviews and perfecting your method can assure you are getting the best possible candidate. Here are some tips to make you the best interview conductor you can be.
Our first tip, sit next to the candidate. When you come from behind your desk, it helps the process not seem so strict. You are making it more comfortable for the prospect, putting yourself on their level. From their perspective, they’re not being drilled by some bigwig from behind their big desk, but having a conversation. When the interview feels like a conversation, you are more likely to get the dirt that you’re looking for. They will be at ease and not have their guard up for the tricky questions you’re going to throw their way!
Next up, tell the candidate how they did. When asking questions like “what would you do in this situation?” or “if a customer did this to you, how would you react?” tell them how they did when answering. Everyone appreciates some feedback and even if they didn’t do amazingly, tell them. This can help them improve or know that they are right on track. Everyone leaves an interview thinking about what they could have said better or how they should’ve answered a question differently. Giving direct feedback is a sign of strength, lets your applicant know what you’re looking for, and can assist them in doing a better job in the future, even if it’s not for you.
After asking a question and hearing their response, wait. They may have afterthoughts and you don’t want to be speaking over each other. That’s not the main reason though. The main reason to wait is because if there is dead space, the contender will feel obligated to fill that space with more answer. Usually, after they have given the obvious answer, the real answer will come out because they will just keep talking. You want to see what happens in this key moment. Will they collapse under pressure or a hit a home run? This can be a sign of what they would do in the workplace as well. A customer yells at them, do they scramble or do they keep their composure and get the job done?
Prepare your questions ahead of time. Questions like “where do you see yourself in five years?” and “what is your least appealing quality?” are getting you nowhere. It does not help you find out anything because the candidate is probably going to lie or just give you a bland answer. Asking where they see themselves in five years is a hidden way of saying, if I hire you, are you going to stick around? No one knows the answer to that. If you are the best boss ever and they get paid wonderfully, but their husband moves across the country unexpectedly, no one can prepare for that. Maybe they will work there for the rest of their life, the point is, no one knows. Don’t trick them into giving you an answer you want to hear for your peace of mind.
Final tip of the day, respond to everyone you interview. Giving bad news is no fun, but it’s better than leaving them waiting and wondering. Contact every person you interview to not only be a better superior, but that also stops you from answering all the calls asking if they got the job. Nip that in the bud by being the first one in contact. This way, you have a prepared statement for the candidates who weren’t chosen instead of you being blind-sided by their phone call and put on the spot for an answer. This tip will help you immensely and should be done every time you hold interviews.
Interviews will help you find your next employee. If done right, you won’t regret the choice months down the road. Don’t worry about how long your interviews are going, it is important to get to know your prospective employees and a quick 5 minute interview, is not going to do the trick.